F.A.Q.

 

 
 

What is the Minimum age requirement to reserve a property?

 – Must be 25 or older to reserve. No Prom groups or parties allowed.

 

Where are you located and how do I get to your office?

 -We are located at 16602 San Luis Pass Rd Galveston, TX 77554.

From Houston, take I-45 South Galveston Island. Turn right onto 61st street.
Follow 61st Street to the Seawall (road alongside the water)
Turn right onto Seawall, which becomes FM 3005.
Go 11 miles to the light in Jamaica Beach
Turn right onto Buccaneer Rd.
Wolverton Rentals is on the Left.

 

What time is Check-in and Checkout?

 -Check-in is at 4:00pm (If you will be later than 5pm please call our office to make arrangements). Checkout time is 11am.

 

What is the cancelation policy?

 -If it is necessary to cancel a confirmed reservation, RENTER must give three weeks’ notice in order to receive a refund, LESS THE $90 RESERVATION FEE.
 If cancelling less than three weeks prior to arrival date the down payment holding RENTER’S reservation will be forfeited.

 

5.) What are the checkout procedures?


   -Linens should be left on all beds.

   -Towels can be left in the bathroom.

   -Dishes should be washed and put away.

   -Dispose of all food items.

   -Trash should be bagged and placed in appropriate trash containers and rolled to edge of driveway.
    (Trash pick-up day is Monday for all subdivisions. Jamaica Beach has pick-up on Monday and Tuesday.)
    (Treasure Isle trash must be places in community dumpster at the corner of Jean Lafitte Dr. & San Luis Blvd.)

 

What is the deposit to hold a house?

 -We require half of the rent amount to book the reservation: the balance is due a week prior to reservation. We accept MasterCard, Visa and Discover.
 

Are there a minimum number of nights required?

 -During Peak Season there is a seven night minimum for Beachfront Houses and two night minimum.
  For Beachside, Canal, Bayside and Dryland except holidays there is a 3 night minimum.
  During off-season there is a two night minimum except holidays there is a 3 night minimum.

 

Will the property have a BBQ?

 -All vacation homes have a charcoal grill. Some have a gas grill. You will need to bring your own charcoal and lighter fluid.

 

What amenities are provided in the Kitchen?

 -All of our properties come with a dishes, plates, silverware, cooking utensils, pots and pans, coffee pot, toaster, microwave and stove. Some come with blenders but we cannot guarantee.